Generative AI Use Policy

Effective Date:  September 26, 2024

1. Introduction

Quantum Quill Digital ("QQD") recognizes the transformative potential of Generative Artificial Intelligence (GenAI) and its ability to enhance creativity, efficiency, and user experience. This policy outlines the principles and guidelines governing our responsible use of GenAI technologies on our website and in the services we provide to our clients.

2. Scope

This policy applies to all employees, contractors, and partners of QQD who interact with or utilize GenAI tools in any capacity. This includes, but is not limited to, the use of:

  • Content Generation and SEO Optimization.
  • Image and Video Modification and Generation.
  • Voice-to-Text Transcription and Text-to-Voice Rendering.

3. Principles of Responsible GenAI Use

QQD is committed to using GenAI ethically and responsibly.  Our guiding principles are:

  • Transparency:  We will be transparent with our clients about our use of GenAI tools and the extent to which these tools are utilized in their projects.  We do use GenAI tools throughout the Quantum Quill Digital website, but they are never used to mislead or misinform website visitors.

  • Accuracy and Quality:  We will ensure that GenAI outputs are reviewed and edited by human experts to ensure accuracy, factual correctness, and alignment with client expectations.

  • Originality and Copyright:  We will respect intellectual property rights and avoid using GenAI to create content that infringes on existing copyrights. We will strive to generate original and unique content.

  • Data Privacy and Security:  We will handle data used in conjunction with GenAI tools responsibly and in accordance with our Privacy Policy and relevant data protection regulations.  We will prevent GenAI from training on our interactions with it where ever possible.  We also acknowledge that preventing GenAI from training on website content is likely not in our best interests or the best interests of our clients as it will likely affect ability to appear in search going forward.

  • Bias Mitigation:  We acknowledge that GenAI tools can sometimes reflect or amplify biases present in the data they are trained on. We will actively work to mitigate these biases through careful selection of tools, data sets, and human oversight.

  • Human Oversight:  GenAI will only be used as a tool to enhance human creativity and efficiency, not to replace it.  Human judgment and expertise will remain critical to our creative and decision-making processes.  Our guiding philosophy is to "augment" people not "replace" people.

4. Specific Use Cases and Guidelines

4.1 Image Modification:

  • GenAI tools will be used to enhance, retouch, or modify images ethically and responsibly.

  • We will avoid using these tools to create misleading or deceptive images.

  • We will ensure that any modifications made using GenAI tools align with the client's creative vision and intended message.

4.2 Content Generation and SEO Optimization:

  • GenAI tools will be used to assist in content creation, research, and SEO optimization.

  • All GenAI-generated content will be carefully reviewed, edited, and fact-checked by human writers before being delivered to clients.

  • We will strive to ensure that content generated with GenAI is original, engaging, and provides value to the reader.

4.3 Voice-to-Text Transcription:

  • We will use voice-to-text technology to accurately transcribe audio and video content.

  • We will ensure that transcribed content is properly reviewed and edited for accuracy and clarity.

  • We acknowledge the importance of data privacy and security in relation to transcribed content, especially in sensitive contexts. We will adhere to strict confidentiality protocols and comply with all relevant regulations.

  • We will promote the value and utility of accurate transcripts, reflecting our trademark application "A transcript never forgets."

5. Monitoring and Evaluation

QQD will continuously monitor and evaluate the effectiveness and ethical implications of our GenAI use. We will adapt our policies and practices as needed to ensure responsible and beneficial implementation of these technologies.

6. Training and Awareness

All QQD employees, contractors, and partners involved in the use of GenAI will receive appropriate training on responsible AI practices, ethical considerations, and the specific guidelines outlined in this policy.

7. Accountability

Any violation of this policy may result in disciplinary action. QQD is committed to maintaining the highest standards of ethical conduct in our use of GenAI.

8. Future Developments

As the field of GenAI continues to evolve rapidly, QQD will remain informed about new developments and best practices. We will regularly review and update this policy to ensure it remains relevant and reflects our commitment to responsible AI innovation.

9. Contact

For any questions or concerns regarding this policy, please contact kim@quantumquilldigital.com.

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